Seller Services Agreement

Executive Summary

Sellers confirm rights to the work, follow packing standards, choose custody-first or post a refundable bond, ship within a defined window, and agree that non-delivery can trigger refund and penalties.

Rights Confirmation

Sellers must confirm they have full legal rights to sell the listed item, including ownership, intellectual property rights, and any necessary permissions. False representation of rights may result in immediate listing removal, account suspension, and potential legal action.

Packing Standards

All items must be packed according to our museum-grade standards:

  • Acid-free materials for all direct contact surfaces
  • Climate-controlled packaging for temperature-sensitive items
  • Shock-resistant padding and rigid outer containers
  • Tamper-evident sealing with unique identifier codes

Detailed packing guides are provided upon listing approval.

Custody Options

Custody-First: Items are transferred to our secure facility before listing. No bond required, immediate listing approval.

Seller-Held with Bond: Items remain with seller during auction. Refundable bond equal to 25% of reserve price required. Bond returned upon successful delivery.

Custody-first option recommended for high-value items and first-time sellers.

Shipping Requirements

Sellers must ship items within the defined window based on lot value:

  • Under $1,000: 3 business days
  • $1,000 - $10,000: 5 business days
  • Over $10,000: 7 business days

All shipments must include tracking, insurance, and signature confirmation.

Non-Delivery Penalties

Failure to deliver items within the specified timeframe triggers automatic buyer refund and seller penalties. First offense: warning and 30-day probation. Second offense: 90-day suspension and forfeiture of any posted bond. Third offense: permanent account termination and potential legal action.

Delivery Standards

White-glove: Professional art handling service with climate-controlled transport and installation assistance

Insured express: Expedited shipping with full insurance coverage and real-time tracking

In-person handover: Scheduled meetup in secure, neutral location with identity verification

Delivery method is chosen by the buyer and communicated to seller upon auction completion.