We collect only what is needed to operate the service, we never store personal data on chain, delivery information is encrypted off chain, analytics are minimal and aggregated, users can request deletion, and a contact email is provided for privacy requests.
We collect only the minimum data necessary to operate our auction platform: wallet addresses for bidding, delivery addresses for physical shipments, and email addresses for important notifications. No social media profiles, browsing history, or unnecessary personal information is collected.
Personal data is never stored on the blockchain. Only wallet addresses, transaction hashes, and lot metadata appear on-chain. Your name, email, phone number, and delivery address remain encrypted in our secure off-chain database and are never exposed publicly.
Shipping addresses and contact information are encrypted using industry-standard AES-256 encryption and stored separately from blockchain data. This information is only accessed by our fulfillment team and trusted shipping partners, and is automatically deleted 90 days after successful delivery.
We use minimal, privacy-focused analytics to understand platform usage and improve user experience. All data is aggregated and anonymized. We do not use tracking pixels, fingerprinting, or cross-site tracking. Users can opt out of analytics entirely through cookie settings.
Access: Request a copy of all personal data we have collected
Correction: Update or correct inaccurate personal information
Deletion: Request complete removal of your personal data (blockchain records cannot be deleted)
Portability: Export your data in a machine-readable format
All requests are processed within 30 days of verification.
For privacy-related questions, data requests, or concerns about how your information is handled, contact our privacy team at privacy@html.com. We respond to all privacy inquiries within 48 hours.